“…Most [of the] time, people expend their energy when they are not happy. Conversely, I just wanted to tell you how pleased I am with the service I have been receiving from Markail Bell. He is always patient, attentive and takes the time to explain to me complex computer issues in layman’s terms. I am a good person to be the guinea pig. If he can make me understand, he can make anyone understand. He and John Clyma are very similar in their communication styles and that is comforting to me. Between the two of them, I feel that I am in good hands.”

Nan Keilman, Media Broker
TradeFirst.com

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REDCARE+

 

 

Managed Services

In today’s fact paced environment, businesses can’t afford downtime, even for a minute.  With technology playing a larger role in our businesses every day, we rely on its efficiencies, solutions and ability to increase productivity.  When the tools at our finger tips stop working, get sick or just refuse to turn on minutes before the new business pitch, what do we do? Typically, you call us.  You reach out to your trusted IT partner to come in and fix what broke.  What if you could avoid all this completely?  What if you took a proactive approach, instead of a reactive one and had the freedom to move throughout your day knowing your IT will only help and never hinder? 

The Benefits Are Obvious

  • You’ll avoid expensive repairs and recovery costs.
    Our network monitoring and maintenance will save you money by preventing expensive network disasters from ever happening in the first place. As a matter of fact, we guarantee it.
  • You’ll experience faster performance, fewer glitches and practically zero downtime.
    Some parts of your system will degrade in performance over time, causing them to slow down, hang up, and crash. Our preventative maintenance and network monitoring will detect these problems early and prevent them from escalating into more expensive repairs and downtime.
  • You’ll feel as though you have an in-house IT department--without the costs.
    As a network maintenance client, you’ll have access to a knowledgeable support staff that can be reached immediately should you have any kind of problem or question.
  • You’ll receive substantial discounts on IT services that you are already buying.
    Under this program, you’ll pay one flat, affordable rate and get all of the technical support you need. No hidden charges, caveats, or disclaimers.
  • You’ll eliminate trip fees and receive faster response to your problems.
    Thanks to our remote monitoring and maintenance software, we will have the ability to remotely access and repair most network problems right from our offices. If we cannot fix it remotely, we will dispatch an engineer to your office the same day.
  • You’ll be able to budget for network support just like rent or insurance.
    Wouldn’t it be nice to avoid unexpected costs for fixing or restoring your network? Now you can.
  • You’ll sleep easier knowing the “gremlins at the gate” are being watched.
    Cyber criminals never sleep! But thanks to our 24/7/365 monitoring and on-going maintenance, you’ll have one less thing to worry about.
  • You’ll safeguard your data.
    The data on the hard disk is always more important than the hardware that houses it. If you rely on your computer systems for daily operations, it’s time to get serious about protecting your critical, irreplaceable electronic information.
  • You’ll stop annoying spam, pop-ups, and spyware from taking over your computer and your network.
    Not only are these intruders annoying, but they can introduce viruses and jeopardize the security of your network.
  • You’ll gain incredible peace of mind.
    As a business owner, you already have enough to worry about. We’ll make sure everything pertaining to your network security and reliability is handled so you don’t have to worry about it.

Answer these six simple questions to determine if RedCARE+ is right for you:

  • Do you want prevent unnecessary downtime that can cost your business time and money?
  • Does your business need to have its computer network, email, database and Internet access up and running 24/7/365 without problems?
  • Do you worry about the security, possible loss, corruption or theft of your data?
  • Do you want to maximize the speed, availability and performance of the network?
  • Would you sleep better at night knowing your technology was taken care of being monitored 24/7? 
  • Do you worry that your system isn’t being backed up regularly? 

If you answered yes to any of these questions, then your business would undoubtedly benefit from RedCare+.  Through RedCARE+, we can customize the necessary maintenance and monitoring your business needs to avoid unnecessary downtime, loss of data and possible breaches in security. 

Packages

Red Level provides RedCARE+ in four different packages, allowing each client to select the services and solutions that will best fit each businesses individual needs.

  • RedCARE+ Starter
  • RedCARE+ Starter plan
  • RedCARE+ Advance
  • RedCARE+ Complete
  • RedCARE+ Premier/Ultimate

Call us today at 248.412.8200 to set up a meeting. We'll help determine what plan is right for your business needs.