<img src="http://www.djkeun1bal.com/72021.png" style="display:none;">
MANAGED IT SERVICES

Fast. Reliable. Monitor. Secure.

Red Level as an IT leader, updates, manages, and improves your business services with outstanding IT support. From email to file sharing to productivity software, we unleash your workforce – turning downtime and doubt into up-time and accountability. Red Level also protects your networks – defending your data, communications, and business from hackers, viruses and prying eyes.

The Benefits

  • Remote and Onsite IT Helpdesk Support – 24/7/365
  • Fixed Monthly Cost
  • Continuity Management
  • Proactive Monitoring of your Environment
  • IT Protection – Security, Storage and Back-up
  • Monthly Asset Reporting Metrics
  • Managed Anti-virus and Malware Protection

Every client has a dedicated Account Manager with intimate knowledge and understanding of your infrastructure. They will meet with you periodically to get feedback on performance, discuss changes at your business, showcase new technologies, and update your unique IT plan.

OUR EXPERTS ARE YOUR EXPERTS.

Call 248-412-8200 and get answers and insight from our Managed IT Services leaders.

Red Level Team Photo

Meet Red Level

Professional. Innovative. Trustworthy. Meet the people who make it happen at Red Level for our clients every day. [read more]

Checklist for Evaluating Managed Services Providers

Checklist for Evaluating Managed Services Providers

Red Level's Help Desk Team

Let's Talk

Every great idea, project and partnership starts with a conversation. Contact Red Level at 248-412-8200 and let's start changing the game. 

The Five W’s of Managed IT Services

IT leaders like Red Level focus on the small to a medium-sized business market where it’s common to find companies outsourcing their IT services. A quality IT provider should feel like part of your company’s family, like a natural extension of or another department within your business.

WHO takes care of Managed IT Services?

  • IT leaders like Red Level focus on the small to a medium-sized business market where it’s common to find companies outsourcing their IT services. A quality IT provider should feel like part of your company’s family, like a natural extension of or another department within your business.

WHAT exactly are Managed IT Services?

  • Managed IT services are a package of IT systems and solutions for your company provided by dedicated professionals. The tools they provide leave you free to focus on other aspects of your business.
  • Some forms of managed services include PC and network device alerts, network security, data backup and recovery, and overall system management and maintenance.

WHERE should I begin?

  • Take a look at the size of your business and clientele. How important is data for you and your business?
  • Red Level services businesses in many different industries, all with unique needs.
  • Data security is defined differently at every company.
  • Think about service outage situations and the downtime that your company can afford.
  • Think about your workforce and the current or desired work location scenario for your company – people on the go, work at home policies, and the type of equipment people commonly use.

WHY do I need Managed IT Services?

  • It provides security and reliability for your employees and clients. As your business grows, so will your infrastructure and its needs to protect your company assets.
  • You choose your level of investment. Basic services include monitoring and notification, while more advanced services include proactive maintenance and monitoring along with technical engineers on hand to solve any issues.
  • They allow your team to focus on initiatives and projects that bring real business value instead of performing routine tasks while increasing efficiencies.

WHEN is a business ready for this type of service?

  • Virus infections are more common (i.e. crypto, malware).
  • Windows updates/software updates, in general, becoming a bear to manage.
  • Ready to take the next steps in technology.
  • Growth within a company – outgrowing the warm, close personal friend as the IT person scenario.  Also, the logistics of equipment ordering, management & inventory and automation of technology services becomes more difficult.

Key symptoms that signify your business is ready:

  • You’ve experienced security breaches.
  • Taking a proactive and strategic approach to your technology roadmap to prepare the business for the future.
  • You’re ready to move to the cloud but unsure where to begin.
  • You have old equipment or aging systems that need to be upgraded.
Red Level Managed IT Services Case Study on The Detroit Wallpaper Co

Get the case study

Learn how a Red Level Managed IT Services solution helped The Detroit Wallpaper Co collaborate and thrive.

Red Level is helping Michigan businesses become more productive and more profitable

Did You Know?

Red Level has been chosen to receive the 2018 Michigan Works! Impact Award. The company was nominated for the honor by the Oakland County Michigan Works! Chapter in recognition of its success in forming strategic partnerships to upskill and expand the local workforce to meet industry needs better. [ read more ]

 

 

Red Level Managed IT Services Icons

Red Level Stands Ready

Our team of consultants, developers and technologists are here to help your company level up.
» Technology Consulting
» Cloud Solutions
» Managed IT Services
» Application Hosting
» Disaster Recovery
» Hardware as a Service
» Infrastructure as a Service
» Managed Azure
» Managed Office 365
» Virtual CIO

READY TO Level Up your business?